Whether we can repair your cracked screen will be determined upon inspection of your device. Plus; they might offer to take the phone off your hands as a trade-in, and give you a shiny new phone. Additionally, you'll receive a replacement device as soon as the next day or have a cracked screen repaired locally by an Asurion certified repair provider. Create a proprietary account if you like. But with the popularity of prepaid, no-contract phones that are sold at retail outlets without Verizon customer service agents, some customers must activate their own phones. Refer to your device's User Guide for help with this. If you don't have a Microsoft account, you'll need to create one for your new Windows device.
If activating the phone online, be sure to have your customer receipt, which will contain the order number. Go take the phone to your new carrier. That is why they fixed it. If you backed up your contacts and media from your old phone, restore it to your new iPhone. It's a fine line between scam and extortion.
If calling in, it's best if you're not on one of the devices involved, or the call will have to end before the activation is complete. Allow your iPhone to activate. You won't be able to make any calls during this time. To activate over Wi-Fi, select your Wi-Fi network instead and enter the Wi-Fi password when prompted. Meanwhile I went online and did what I should have done before giving into the hard sell we got on this insurance from the Verizon guy.
Add your personal touches with a ringtone, notification alerts and wallpaper. Then the replacement iPhone 7 worked for a day before the screen kept glitching out and turning black. My husband managed to drop his phone in water. If the device you return is found to have been misused, has liquid damage, hardware or software alterations or unreasonable wear and tear, you'll receive a damaged device fee. It may also cover certain defects after the manufacturer's warranty expires. AppleCare is good if you switch frequently though.
Back up and transfer your contacts and other media using Verizon Cloud, the Content Transfer app, or other means. This was not what the Verizon guy had told me, but since I don't have his words recorded, I can't prove that. This phone should have never come to me locked. Refer to your device's User Guide for help with this. Top listing when I googled: here are a few quotes from the complaints on this site: Asurion is a company of crooks, with the worst possible customer service, who will charge you money, send you defective phones, and take no responsibility for it.
This step depends heavily on your Android, as not all Androids come with pre-installed software. If it has any trouble, you can follow the same steps above. You can activate a Verizon Wireless mobile phone online or by calling Verizon activation on the phone itself. Cracked screen repair is only available in select markets for certain devices. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. If your current device is under warranty and experiences electrical or mechanical malfunction due to manufacturing defect, you'll receive a Certified Like-New Replacement a like unit or one of comparable quality. Activate 4G or a pre-paid service plan.
Refer to our page to learn how. Together, they cited information from. I spent 9 hours yesterday going back and forth from Verizon, Asurion and Apple. Activation will begin shortly after signing up for service. Choose the type of smartphone you want to activate. The first is always a letter between A and F. Who can unlock this or do I need to give up and sell it or something? If you're switching from an Apple® device to a non-Apple device e.
My bills are paid there are no issues on my account and Verizon says they have no idea why the phone is locked. Restore information to your new phone Just like the back up process, steps to restore your phone vary based on device. Some Androids, such as Samsung Galaxy phones, will ask you if you want to create an account for their phone model-specific services. It is done through the carrier. Receive your device as soon as.